ALL RETURNS WILL BE ISSUED STORE CREDIT(NO REFUNDS)
We have a 7-day return policy for online and in-person purchases. That allows you to request a return 7 days after your order has been marked as delivered by carrier. To be eligible for a return, your item must be in the same condition that you received it. Must be unworn, unused, unscented, with tags. and in its original packaging.
HOW TO START YOUR RETURN
Please contact firstname.lastname@example.org within 7 days of arrival or purchase. If your return is accepted, we'll send you a return address, as well as instructions on how and where to send your package. Items sent back without a request will not be accepted. We are not responsible for any shipping expenses.
DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right. If you contact us 7 days after the item has been received or purchased in-person we will not accept or replace it.
NON RETURNABLE ITEMS
All items are final sale. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.
The best/fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
YOU CAN CONTACT US FOR ANY QUESTIONS AT SHOPBODYBYMONA@YAHOO.COM